Quest for Team Excellence

The Difference:

Through challenging activities participants use team skills to achieve goals. The result - participants have identified skills necessary for enhancing their actual team performance. Past attendees have uniformly agreed that the Quest for Team Excellence seminar has made a dramatic difference in their workplace. They have turned discovered knowledge into applicable team skills.

For example:
* increased sharing of information
* a more positive attitude
* respect for the ideas of others
* applicable problem solving techniques

Course Description:

Quest for Team Excellence is a one or two-day seminar designed to allow individuals the opportunity to learn how to actively build working relationships, effectively manage conflict and use personal leadership to support and assist others in a mutual effort to achieve the organization's mission. Teamwork is the ability to work together to accomplish a common goal. The best results happen when groups that are put together, pull together as a team.

Course Objectives:

• Build stronger, supportive, working relationships
• Learn a model for a high performance team
• Understand the group dynamics of teams
• Receive feedback in order to identify priorities for improvement
• Use personal leadership to assist the team in achieving organizational goals
• Encourage continuous improvement by learning how to plan for results
  

Course Benefits:

• Increase mutual respect and trust
• Create balanced team roles
• Utilize the potential of every team member
• Communicate more effectively
• Make better decisions within the team
• Resolve conflict
  

Course Content:

• Comparison groups versus teams
• Team assessment
• Characteristics of effective teams
• Creating/understanding common purpose
• Identifying norms and values
• Developing trust
• Team processes
• Communicating in teams
• "Group Think"
• Managing conflict

Course Design:

Awareness - Through experiential learning activities, participants will discover knowledge that can be turned into skills immediately

Feedback - Feedback from seminar participants and the facilitator will identify priorities for improvement

Practice - Using feedback and models to verify the benefits of applied skills

Planning - Fifteen percent of Quest for Team Excellence is devoted to developing action plans