Influence to Achieve Results

Course Description :

Influence to Achieve Results is a highly interactive six hour seminar designed to assist participants in helping groups free themselves from obstacles and effectively pursue their desired outcomes.

Course Objectives:

• Define influence and persuasion
• Understand when to use influence and persuasion techniques
• Identify skills and techniques to create performance
• Increase knowledge of human motivation
• Facilitate meetings at varying levels of dynamics
• Understand the role of the facilitator
• Identify the skills necessary for successful facilitation
• Create an environment which allows the group to accomplish its’ goal
• Develop specific action plans based on individuals facilitation opportunities

Course Benefits:

• Successfully implement ideas successfully
• Facilitate the four level communication process
• Increase trust
• Uncover true interests and needs
• Use collaboration to achieve objectives
• Manage conflict effectively
• Increase self confidence
• Enhance performance

Course Agenda:

• Influence Assessment
• Influence Model
• Characteristics of effective meetings
• Meeting dynamics
• Trust Model
• Assertion Strategies
• The four process phases for effective facilitation:
  • Analyze the Situation: establish rapport; listen; question
  • Plan: manage the meeting; present effectively
  • Conduct: respond to questions; manage conflict; make decisions; manage difficult situations
• Conclude: debrief; feedback; summarize
• Specific strategies to deal with resistance
• Action Steps

Course Design:

Influence to Achieve Results consists of 25% interactive lecture and 75% participant activities. Extensive feedback is provided to each attendee. Applicable models for dealing with their real world situations are examined in detail. Each participant leaves with action steps and supporting techniques/tools to effect immediate results.

Target Audience:

Any professional who needs to influence and facilitate in meetings, consulting engagements, conflict and/or in presentations.