Facilitation Skills

Course Description:

Facilitation Skills is a highly interactive seminar designed to assist participants in helping groups free themselves from obstacles and effectively pursue their desired outcomes.

Course Objectives:

• Understand the role of the facilitator
• Identify the skills necessary for successful facilitation
• Learn and practice a process model for facilitation
• Create an environment which allows the group to accomplish its goal
• Develop specific action plans based on individuals' facilitation opportunities

Course Content:

There are four process phases for effective facilitation:

1. Analyze the Situation - establish rapport, listen, question

2. Plan - manage the meeting, work with media, present effectively

3. Conduct - respond to questions, manage conflict, make decisions, manage difficult situations

4. Conclude - debrief, feedback, summarize

Target Audience:

Any professional who needs to facilitate in meetings, consulting engagements, conflict and/or in presentations.