Conflict Management is a six-hour seminar designed to allow individuals the opportunity to successfully reach a conflict resolution that is wise, efficient and amicable, focusing simultaneously on results and relationships.
Ability to appropriately manage conflict significantly affects the quality of business and personal relationships. Conflict is inevitable and has several consequences. By the end of this seminar participants will be able to:
Participants gain an opportunity to incorporate seminar content in several conflict simulations. The learning model is:
Awareness - through experiential learning, participants will discover knowledge that can be turned into skills to make a difference in how they make decisions.
Feedback - feedback from seminar participants and the facilitator will identify priorities for improvement.
Practice - through experiential learning exercises, participants will have an opportunity to apply the discovered knowledge.
Planning - ten percent of Conflict Management is devoted to developing action plans.