Communication, Motivation & Management, Inc.
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Communicating with Impact

Course Description:

Communicating With Impact is a one to two day seminar designed to help individuals communicate with impact, share ideas, be listened to, produce change and influence others.

Course Objectives:

  • Review the key components for communicating with impact
  • Understand the impact of your listening style on others
  • Measure your listening effectiveness Identify and use the effective listening model
  • Review the “Golden Nuggets” of listening
  • Evaluate and practice the strategic questioning model
  • Learn the competencies for managing interpersonal relationships
  • Understand how to influence others
Course Benefits:

  • Be remembered - both you and your message
  • Take control of situations and influence outcomes
  • Increase trust
  • Build rapport and establish credibility
  • Reduce frustration, confusion and unproductive expression of emotions

Course Design:


Communicating with Impact consists of twenty- percent lecture and eighty-percent interactive exercises designed to test, practice and implement the seminar models.

Course Content:

  • Listening Style
  • Listening Model – engage, acknowledge, review, respond, feedback
  • Questioning Model
  • Communication Style
  • Assertion
  • Interpersonal Skills
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