CM&M, Inc. - Coaching, Training, & Consulting

About CM&M

Communication, Motivation & Management, Inc. has been partnering with organizations for over twenty years to assist them in achieving their optimal potential. CM&M focuses on best practices for clients' particular environments. Our engagements consistently receive the highest ratings in providing structure, models and feedback resulting in measurable performance enhancement. CM&M's consultants have extensive backgrounds in training, leadership, management, sales and coaching.

CM&M has provided consulting, design and training programs for over 450 leading corporations and 400,000 individuals including corporate clients such as Fidelity, General Motors, Disney, Sprint, Compaq, JP Morgan Chase, State Street Corporation and UMass Medical Center.

Christine Mockler Casper
President, CM&M, Inc.
Executive Coach
Leadership Consultant
Keynote Speaker
Trainer

Christine Casper, author, facilitator, and award-winning lecturer, has spent over twenty years helping individuals and organizations fulfill their potential. She is a sought after international public speaker who enthusiastically conveys information while simultaneously modeling leadership principles necessary for strategic success in today's global economy. Christine has a Masters in Business Administration from Northeastern University. She is the founder and president of Communication, Motivation & Management, Inc., a consulting firm specializing in Executive Coaching, communication, leadership, project management, and Emotional Intelligence. Christine is frequently interviewed by the media and has been featured on numerous network shows including Good Day New York, NBC 10, PBS, Fox News and NBC Daytime. She is the producer and host of the award winning television show Living in the Moment. She and her husband have homes in Massachusetts and Florida.

Christine Mockler Casper
President, CM&M, Inc.
Executive Coach

"Over the past three months I have had the incredibly good fortune of working with Christine Casper as my Executive Coach. Her unique combination of emotional intelligence, integrity and leadership supported my growth in two profound ways: 1) Christine's passion for the subject of leadership was infectious and inspired, energized and informed my own. Our discussions encompassed both the theoretical as well as the practical and culminated in a very clear and immediate plan of action. 2) Her ability to instill trust and foster communication provided the critical building blocks for the coaching process to unfold in a way that could not have been more personally and professionally satisfying. Perhaps equally rewarding is the recognition expressed by colleagues about the clear benefits of this process to the organization."
    - Senior Executive, Allianz Group

"I wanted you to know how much of an impact you had on me.You gave me the wings I needed to get off of the ground in my new role, and hopefully to someday soar. I have a whole new set of tools that I am using to enhance my performance and a big dose of confidence as a result of working with you."
    - Senior Executive, Aetna

Christine Mockler Casper
President, CM&M, Inc.
Keynote Speaker

As a respected and sought-after keynote, Christine is uniquely able to completely engage her audiences and have them leave with the belief, knowledge, motivation, and tools necessary for them to immediately apply the content.

"Christine Mockler Casper has inspired, energized, and motivated countless employees at State Street through her program facilitation, keynote speaking, and coaching. Chris brings an enthusiasm and total commitment to all her endeavors. Chris's research and preparation for her speeches and programs is demonstrated in her very organized delivery, lively and relevant examples, colorful Powerpoint slides, and, of course, through the depth of the content. The speeches she delivered at State Street on Emotional Intelligence and Leading in Difficult Times were so well received and so popular that I asked Chris to give repeat performances. In the unsolicited feedback I received, people stated what they were committed to do as a result of attending Chris's session. That a speech could have this kind of impact on individuals is remarkable. Chris actually has a fan club at the company; people who ask when she will next be at State Street."

"I believe that much of what make Chris stand out is her genuine caring about others, her true desire to help people reach their potential. This sincerity comes through very strongly. Her response to questions is affirming, forthright and informative. Her humor is never at the expense of others and she often uses personal examples and personal foibles to make her point."

"I would unequivocally recommend Chris Casper as a dynamic, thought provoking, and inspirational speaker. You certainly may contact me for further information."

        - Executive, State Street Corporation

Other ways Christine has impacted others:

"I wanted you to know how much of an impact you had on me. You gave me the wings I needed to get off of the ground in my new role, and hopefully to someday soar. I have a whole new set of tools that I am using to enhance my performance, and a big dose of confidence as a result of working with you."

"I cannot imagine a more powerful experience. I am motivated and know our organization has the power to make needed changes as a result of today. Thank you."

"Chris challenged me to reflect on my strengths and areas requiring further reflection, in a manner which is very rewarding and insightful."

"Chris was helpful in giving us the skills, tools and knowledge to help us to communicate better."

"What I appreciate about Chris the most is her ability to create enthusiasm, keep the class motivated and relate complicated information into real life situations."

"Chris is a tremendous public speaker and motivator."

"Chris is very knowledgeable. Her enthusiasm is contagious!"

David V. Black
CM&M, Inc. Associate

David V. Black, a CM&M Associate for the past seven years brings over thirty years of experience marketing products and services with and to major corporations. David's background, including National Sales Manager for two Fortune 500 companies and Executive Vice President at CFI, has established him as a highly sought after consultant and trainer in numerous arenas including customer relations, sales, communications and marketing. In addition, David provides coaching in organization development, sales management and leadership.

Margaret Carver
CM&M, Inc. Associate

Margaret Carver joined CM&M after many years in management positions within rapidly growing, dynamic organizations. Her areas of expertise include customer service strategy, call center management and process reengineering. Helping clients maximize the people, processes and tools they employ to deliver extraordinary service to their customers is her consulting focus.

Margaret spent many years as an organizational development professional at Fidelity Investments, Shawmut Bank and Dean Witter Reynolds, and received a master’s degree in Organizational Psychology from Boston University. She decided to put all the theory into practice by accepting a call center management job where ivory tower met reality. Her tenure running the 300 agent, multi-product call center at Tufts Health Plan gave her a clear understanding of organizational constraints and possibilities. This rigorous frontline experience provides a real world perspective to her consulting interventions and training sessions.

Margaret has extensive experience as a facilitator of adult learning within various corporate environments. Her facilitation style is very direct and practical, and participants enjoy her high energy level and positive perspective.

Michael P. Casper
CM&M, Inc. Associate

Michael P. Casper brings over twenty years of experience in creating processes to bring new products to market; troubleshooting; and problem solving.

Mike has been responsible for the definition, design, development and instruction of project management training programs dealing with scope, schedule, leadership and control. He has facilitated training for several thousand professionals at Raytheon, General Electric, Grumman Aerospace, Allmerica Insurance, Loral, Texas Instruments, State Street Corporation and Princeton Financial Services. Mike is a member of The Project Management Institute and received his Project Management Certification from Worcester Polytechnic Institute.

Mike is currently on the board of several corporations where his management and leadership expertise are utilized. He has authored two books on quality control, design and manufacture of circuits.

Sharyn H. Gallagher
CM&M, Inc. Associate

Sharyn Hardy Gallagher has over 20 years of experience conducting training. Sharyn’s background includes designing and developing information systems for corporations, including Digital Equipment Corporation and Compaq Computer, and training users to effectively use them.

Sharyn has been on the faculty of the College of Management at U Mass Lowell since 1988 teaching a variety of management, MIS and finance courses.

Sharyn has her MBA from the Sloan School of Management at MIT and a Master’s Certificate in Project Management from George Washington University. She is a certified Project Management Professional. She has served on the boards of numerous for-profit and non-profit organizations where her leadership skills have been well utilized.

Eleanor J. Lopez
CM&M, Inc. Associate

Eleanor J. Lopez has over twenty years' experience as a corporate trainer. As a CM&M Associate Eleanor has facilitated numerous workshops including: Effective Presentation Skills, Communication Skills, Writing for Effect, Interviewing Skills (for hiring managers), Interviewee Skills, Time Management, Resume Writing, Effective Meeting Skills and Listening Skills. As a specialist in the field of public speaking she has worked extensively with corporations, federal agencies, universities and associations to develop the presentation skills of clients.

As an adjunct faculty instructor, Eleanor Lopez has taught Public Speaking for ten years at Boston University's College of Communication. She has been a faculty member of Northeastern University's Center for Continuing Education since 1977 where she works with managers of Mass Transit.




	As we all strive to understand and fulfill our humanity - I will periodically offer a "Golden Nugget" to help stimulate thinking and guide us to more productive behaviors - Christine Mockler Casper With the emphasis on instant communication in today's electronic world, less attention is paid to the basic and essential elements of the written word. Writing for Results offers participants the opportunity to develop the skills necessary to write clearly, persuasively, and effectively. More...	About CM&M Communication, Motivation & Management, Inc. has been partnering with organizations for over twenty years to assist them in achieving their optimal potential. CM&M focuses on best practices for clients' particular environments. Our engagements consistently receive the highest ratings in providing structure, models and feedback resulting in measurable performance enhancement. CM&M's consultants have extensive backgrounds in training, leadership, management, sales and coaching. CM&M has provided consulting, design and training programs for over 450 leading corporations and 400,000 individuals including corporate clients such as Fidelity, General Motors, Disney, Sprint, Compaq, JP Morgan Chase, State Street Corporation and UMass Medical Center. Christine Mockler Casper President, CM&M, Inc. Executive Coach Leadership Consultant Keynote Speaker Trainer Christine Casper, author, facilitator, and award-winning lecturer, has spent over twenty years helping individuals and organizations fulfill their potential. She is a sought after international public speaker who enthusiastically conveys information while simultaneously modeling leadership principles necessary for strategic success in today's global economy. Christine has a Masters in Business Administration from Northeastern University. She is the founder and president of Communication, Motivation & Management, Inc., a consulting firm specializing in Executive Coaching, communication, leadership, project management, and Emotional Intelligence. Christine is frequently interviewed by the media and has been featured on numerous network shows including Good Day New York, NBC 10, PBS, Fox News and NBC Daytime. She is the producer and host of the award winning television show Living in the Moment. She and her husband have homes in Massachusetts and Florida. Christine Mockler Casper President, CM&M, Inc. Executive Coach "Over the past three months I have had the incredibly good fortune of working with Christine Casper as my Executive Coach. Her unique combination of emotional intelligence, integrity and leadership supported my growth in two profound ways: 1) Christine's passion for the subject of leadership was infectious and inspired, energized and informed my own. Our discussions encompassed both the theoretical as well as the practical and culminated in a very clear and immediate plan of action. 2) Her ability to instill trust and foster communication provided the critical building blocks for the coaching process to unfold in a way that could not have been more personally and professionally satisfying. Perhaps equally rewarding is the recognition expressed by colleagues about the clear benefits of this process to the organization." - Senior Executive, Allianz Group "I wanted you to know how much of an impact you had on me.You gave me the wings I needed to get off of the ground in my new role, and hopefully to someday soar. I have a whole new set of tools that I am using to enhance my performance and a big dose of confidence as a result of working with you." - Senior Executive, Aetna Christine Mockler Casper President, CM&M, Inc. Keynote Speaker As a respected and sought-after keynote, Christine is uniquely able to completely engage her audiences and have them leave with the belief, knowledge, motivation, and tools necessary for them to immediately apply the content. "Christine Mockler Casper has inspired, energized, and motivated countless employees at State Street through her program facilitation, keynote speaking, and coaching. Chris brings an enthusiasm and total commitment to all her endeavors. Chris's research and preparation for her speeches and programs is demonstrated in her very organized delivery, lively and relevant examples, colorful Powerpoint slides, and, of course, through the depth of the content. The speeches she delivered at State Street on Emotional Intelligence and Leading in Difficult Times were so well received and so popular that I asked Chris to give repeat performances. In the unsolicited feedback I received, people stated what they were committed to do as a result of attending Chris's session. That a speech could have this kind of impact on individuals is remarkable. Chris actually has a fan club at the company; people who ask when she will next be at State Street." "I believe that much of what make Chris stand out is her genuine caring about others, her true desire to help people reach their potential. This sincerity comes through very strongly. Her response to questions is affirming, forthright and informative. Her humor is never at the expense of others and she often uses personal examples and personal foibles to make her point." "I would unequivocally recommend Chris Casper as a dynamic, thought provoking, and inspirational speaker. You certainly may contact me for further information." - Executive, State Street Corporation Other ways Christine has impacted others: "I wanted you to know how much of an impact you had on me. You gave me the wings I needed to get off of the ground in my new role, and hopefully to someday soar. I have a whole new set of tools that I am using to enhance my performance, and a big dose of confidence as a result of working with you." "I cannot imagine a more powerful experience. I am motivated and know our organization has the power to make needed changes as a result of today. Thank you." "Chris challenged me to reflect on my strengths and areas requiring further reflection, in a manner which is very rewarding and insightful." "Chris was helpful in giving us the skills, tools and knowledge to help us to communicate better." "What I appreciate about Chris the most is her ability to create enthusiasm, keep the class motivated and relate complicated information into real life situations." "Chris is a tremendous public speaker and motivator." "Chris is very knowledgeable. Her enthusiasm is contagious!" David V. Black CM&M, Inc. Associate David V. Black, a CM&M Associate for the past seven years brings over thirty years of experience marketing products and services with and to major corporations. David's background, including National Sales Manager for two Fortune 500 companies and Executive Vice President at CFI, has established him as a highly sought after consultant and trainer in numerous arenas including customer relations, sales, communications and marketing. In addition, David provides coaching in organization development, sales management and leadership. Margaret Carver CM&M, Inc. Associate Margaret Carver joined CM&M after many years in management positions within rapidly growing, dynamic organizations. Her areas of expertise include customer service strategy, call center management and process reengineering. Helping clients maximize the people, processes and tools they employ to deliver extraordinary service to their customers is her consulting focus. Margaret spent many years as an organizational development professional at Fidelity Investments, Shawmut Bank and Dean Witter Reynolds, and received a master’s degree in Organizational Psychology from Boston University. She decided to put all the theory into practice by accepting a call center management job where ivory tower met reality. Her tenure running the 300 agent, multi-product call center at Tufts Health Plan gave her a clear understanding of organizational constraints and possibilities. This rigorous frontline experience provides a real world perspective to her consulting interventions and training sessions. Margaret has extensive experience as a facilitator of adult learning within various corporate environments. Her facilitation style is very direct and practical, and participants enjoy her high energy level and positive perspective. Michael P. Casper CM&M, Inc. Associate Michael P. Casper brings over twenty years of experience in creating processes to bring new products to market; troubleshooting; and problem solving. Mike has been responsible for the definition, design, development and instruction of project management training programs dealing with scope, schedule, leadership and control. He has facilitated training for several thousand professionals at Raytheon, General Electric, Grumman Aerospace, Allmerica Insurance, Loral, Texas Instruments, State Street Corporation and Princeton Financial Services. Mike is a member of The Project Management Institute and received his Project Management Certification from Worcester Polytechnic Institute. Mike is currently on the board of several corporations where his management and leadership expertise are utilized. He has authored two books on quality control, design and manufacture of circuits. Sharyn H. Gallagher CM&M, Inc. Associate Sharyn Hardy Gallagher has over 20 years of experience conducting training. Sharyn’s background includes designing and developing information systems for corporations, including Digital Equipment Corporation and Compaq Computer, and training users to effectively use them. Sharyn has been on the faculty of the College of Management at U Mass Lowell since 1988 teaching a variety of management, MIS and finance courses. Sharyn has her MBA from the Sloan School of Management at MIT and a Master’s Certificate in Project Management from George Washington University. She is a certified Project Management Professional. She has served on the boards of numerous for-profit and non-profit organizations where her leadership skills have been well utilized. Eleanor J. Lopez CM&M, Inc. Associate Eleanor J. Lopez has over twenty years' experience as a corporate trainer. As a CM&M Associate Eleanor has facilitated numerous workshops including: Effective Presentation Skills, Communication Skills, Writing for Effect, Interviewing Skills (for hiring managers), Interviewee Skills, Time Management, Resume Writing, Effective Meeting Skills and Listening Skills. As a specialist in the field of public speaking she has worked extensively with corporations, federal agencies, universities and associations to develop the presentation skills of clients. As an adjunct faculty instructor, Eleanor Lopez has taught Public Speaking for ten years at Boston University's College of Communication. She has been a faculty member of Northeastern University's Center for Continuing Education since 1977 where she works with managers of Mass Transit.
146 Whig Street, Dennis, MA 02638 ~ Phone: (508) 385-9996 Fax: (508) 385-6080 4678 Arlington Drive, Cape Haze, FL 33946 ~ Phone: (941) 698-1361 Email: info @cm-minc.com